Terms and Conditions

IMPORTANT NOTICE

These Terms and Conditions form a legally binding agreement between you and Burn Arena ("we", "us", "our"). Please read them carefully. By creating an account or using the Service, you confirm that you understand and agree to these Terms. If you do not agree, you must not use the Service.

These Terms may have changed since you last reviewed them. You are responsible for reviewing these Terms each time you use the Service.

The Service provides a voluntary social and behavioural experiment platform in which users may choose to spend money to obtain non-redeemable digital tokens and intentionally destroy (burn) them. No financial return, goods, or services are provided in exchange for burned tokens.

1. Definitions

• Account means your registered user account.
• Burn Action means a user-initiated action that permanently deletes Tokens from an Account.
• Purchase means a cleared payment made by you through our approved payment processor to obtain Tokens.
• Service means the Burn Arena website, application, and related features.
• Service End Date means 31 December 2026 at 11:59pm BST.
• Tokens means non-redeemable digital units recorded to your Account after purchase.

2. Nature and Purpose of the Service

The Service provides a social and behavioural experiment platform. It allows users to voluntarily purchase Tokens and intentionally destroy them through Burn Actions.

You acknowledge and agree that:

• Any funds paid by you for Tokens are for participation in a digital experiment, without reward.
• Burn Actions intentionally eliminate Tokens without reward or compensation.
• Using the Service does not provide any financial benefit, utility, or reward.
• The Service is not a financial service of any kind (including a bank, wallet service, money transmitter, investment platform, e-money issuer or gambling service).
• No interest can be earned on Tokens.

3. Eligibility

You must:

• be at least 18 years old; and
• be located in the United Kingdom or the United States; and
• be legally permitted to use the Service under the laws of your jurisdiction.

You must not use the Service if you are located in a jurisdiction where use of the Service would be unlawful.

Failure to comply with the above will be considered a breach of these Terms.

We reserve the right to suspend, terminate, or refuse access to any Account where you have (or we reasonably believe you have) provided false eligibility or location information.

4. Account Responsibility

You are responsible for maintaining login security on your Account. You must keep your login details confidential and you must not share these with anyone else. You must promptly report any unauthorized access of your Account to us.

We are not responsible for any losses resulting from compromised credentials, passwords or login details where you have not complied with the above Terms and/or you have not followed reasonable security practices.

5. Tokens and Account Balances

You acknowledge and agree that:

• Tokens cannot be transferred or sold.
• Tokens cannot be redeemed or exchanged for cash, goods or services.
• Tokens have no monetary or cash value.
• Tokens are not currency or e-money.
• Tokens are not investments or assets and do not represent any form of property rights.

Tokens may be modified or discontinued at our discretion.

Due to technical failures, software bugs, database errors, fraud prevention actions, or security events, Token balances may be affected. We reserve the right to correct technical errors affecting Token balances.

6. Purchases, Refunds and Consumer Rights

When you purchase Tokens you are agreeing that:

• We will charge you when we accept your order for Tokens.
• You have a legal right to change your mind within 14 days of purchasing any Tokens, but you waive this right if you initiate a Burn Action in respect of the Tokens you have purchased.
• Nothing in these Terms affects any mandatory consumer rights you may have under applicable law in your jurisdiction.

Purchases of Tokens are processed by third-party payment processors. We are not responsible for their services, failures or delays.

By making a Purchase, you confirm that:

• You are authorized to use the payment method.
• The payment information you provide is accurate.
• You understand Tokens are non-redeemable and non-transferable.
• Tokens may be consumed without benefit.

We will confirm the supply of a Token to you upon receipt of the purchase price in full.

We may reject orders for Tokens if you are located outside the UK or we reasonably believe that you have provided false account information.

When you purchase a Token, you have 14 days to change your mind but you lose this right if you choose to use your Token by initiating a Burn Action.

If you change your mind, contact our Customer Service Team at: support@burnarena.app. We will refund you as soon as possible and within 14 days of you telling us that you have changed your mind (provided you do not initiate a Burn Action in respect of the relevant Tokens). We will refund you by the method you used for payment.

You must tell us that you have changed your mind before the Service End Date as you lose your right to any refunds after the Service End Date.

If we are unable to collect any payment you owe us we will charge interest on the overdue amount at the rate of 2% a year above the Bank of England base rate from time to time. This interest accrues on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You pay us the interest together with any overdue amount.

7. Service End Date and Forfeiture

The Service is a time-limited social experiment intended to operate only until 31 December 2026 at 11:59pm BST (Service End Date). This is not a guarantee that the Service will remain available until that date.

You acknowledge that any unburned Tokens and associated credit balances in your Account on the Service End Date will be permanently forfeited and are not recoverable or refundable.

8. Burn Actions

Burn Actions permanently delete Tokens. Before confirming a Burn Action, you will see the amount being destroyed.

Burn Actions are:

• Irreversible.
• Intentional.
• User-controlled.
• Final once confirmed.

We are not responsible for regret after a Burn Action.

If your Burn Action in relation to a Token is faulty, or there is a technical delivery failure in relation to your Token or a Burn Action, you are entitled to a repair or replacement. If the fault cannot be fixed, or if it has not been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back for that Token. Any refund decisions will be made reasonably and in good faith.

9. Leaderboards, Ranks, and Streaks

The Service includes gamification features designed to track and display user activity:

• Leaderboards. Daily and all-time leaderboards display aggregated burn totals. Your display name and burn totals may be publicly visible on these boards.
• Ranks. Users earn rank titles (such as Spark, Bonfire, Inferno, Blaze, Wildfire, or Legend) based on cumulative burn activity. Ranks are cosmetic indicators only, conferring no rights or privileges.
• Burn Streaks. The Service tracks consecutive days on which you perform Burn Actions. Streak counts are for personal tracking and gamification. Streaks have no monetary value and confer no rights.

10. Achievements and Badges

Users may earn achievements or badges for reaching milestones (such as first burn, streak goals, rank thresholds, or leaderboard placements). Achievements are:

• Non-transferable.
• Cosmetic indicators only.
• Not redeemable for any value.
• Subject to modification or removal.

11. Public Profiles and Social Sharing

You may set a display name visible on leaderboards and in shared content. You are responsible for ensuring your display name is appropriate and does not violate our acceptable use terms.

The Service may offer sharing features allowing you to share burn activity, achievements, or profile information on third-party platforms. Shared content may be publicly accessible. You control what you choose to share.

12. Spending Limits and Safeguards

We may impose:

• Per-transaction limits.
• Daily limits.
• Velocity controls.
• Cooling-off confirmations.

These safeguards may change without notice for fraud prevention or consumer protection reasons.

13. Acceptable Use

You must not:

• Automate usage of the Service.
• Bypass any limits set by us.
• Exploit the payment systems used in providing the Service.
• Reverse engineer the Service or any part thereof.
• Use the Service for unlawful purposes.
• Attempt fraud or chargeback abuse in relation to the Service.
• Use offensive, misleading, or impersonating display names on your Account.
• Abuse sharing features to harass or spam us or any other user of the Service.

14. Suspension of Accounts and Termination

We may suspend or terminate your Account if you breach any of these Terms.

If we suspend or terminate your Account as a result of your breach of these Terms, you may forfeit any unused Tokens.

15. Intellectual Property

All intellectual property rights in the Service is owned by us and/or our licensors. Use of the Service does not grant you any rights to, under or in, any patents, copyright, database right, trade secrets, trade names, trade marks (whether registered or unregistered) or any other rights or licences in respect of the Service.

16. Service Availability

We do not guarantee uninterrupted availability to the Service. The Service may be modified or discontinued at any time.

We can suspend the supply of the Service (including the purchase of Tokens and the initiation of Burn Actions) from time to time in order to:

• deal with technical problems or implement minor technical changes, adjustments or improvements to the Service;
• update the Service to reflect changes in relevant laws and regulatory requirements; and/or
• make changes or updates to the digital content of the Service (provided that the digital content of Burn Actions matches the description of it that we provided to you when you purchase Tokens).

Where possible we will contact you in advance to tell you we are suspending supply of the Service, unless the problem is urgent or an emergency.

Except as provided in these Terms, if we stop providing the Service and you have purchased Tokens which you have not used (burned), we will refund any sums you have paid for the purchase of any Tokens which cannot be used.

17. Warranty disclaimer

To the fullest extent permitted by law, the Service is provided "as is" without warranties.

18. Limitation of Liability

We are not responsible for claims or losses which are:

• Unexpected or unforeseeable (i.e. it was not obvious that it would happen and nothing you said to us before we accepted your order for Tokens meant we should have expected it).
• Caused by a delaying event outside our control.
• Avoidable (i.e. the loss arose as a result of something you could have avoided by taking reasonable action).

Save in respect of any liability which cannot legally be limited, our total liability to you for all losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the amount you paid for Tokens in the 30 day period preceding the date on which your claim arose and all claims for loss of profit or indirect or consequential loss are wholly excluded.

Nothing in these Terms shall limit our liability for fraud.

19. Indemnity

You agree to indemnify us for claims and liability arising (whether directly or indirectly) from your misuse or violation of these Terms or your failure to take reasonable actions to prevent or reduce your claim.

20. Complaints

If you have a dispute with us, please contact our Customer Service Team in the first instance (support@burnarena.app). They will do their best to resolve any problems you have with us or the Service.

21. How to contact us

Please contact us at: support@burnarena.app

22. Changes to Terms

We may update these Terms at any time. You are responsible for reviewing these Terms each time you use the Service. If you do not agree to these Terms, you should not use the Service or purchase Tokens.

23. Other general terms

This contract is between you and us. Noone else can enforce it. You can only transfer your contract to someone else if we agree to this in writing. If a court or other authority invalidates any terms of this contract, or decides that any of these terms are unlawful, the rest of the Terms will continue to apply. Even if we delay in enforcing this contract, we can still enforce it later.

24. Entire Agreement

These Terms form the entire agreement between you and us in relation to their subject matter. You acknowledge that you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms. You agree that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these Terms.

25. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction, except where mandatory consumer protection laws in your jurisdiction provide otherwise.

26. Geographic Availability

The Service is intended for users located in the United Kingdom and the United States only. We may restrict or block access to the Service from other jurisdictions at our discretion. We make no representation that the Service is appropriate, lawful, or available for use in other locations. Users who access the Service from outside the United Kingdom or the United States do so without our authorisation and at their own risk.

27. Sanctions and Export Compliance

You must not use the Service if you are located in, or a resident of, any country subject to UK, US, or international sanctions. You represent and warrant that you are not subject to any sanctions or restrictions that would prohibit your use of the Service.